Shipping policy

1. Overview

Thank you for shopping with MotorHedzUK.
We pride ourselves on producing high-quality custom-printed products made to order. Because all our items are print-on-demand, please allow time for production before your order is shipped.

2. Order Processing Time

Processing Time: Orders are typically processed and printed within 2–5 business days after payment is received.
Peak Periods: During holidays or promotional events, processing may take slightly longer.
Custom Orders: Certain custom designs may require additional approval time before production begins.

3. Shipping Rates & Estimates

Shipping costs are calculated at checkout based on your order weight, delivery address, and chosen shipping method.

Estimated Delivery Times

Destination	Standard Shipping
UK Mainland	5–10 business days
Europe	10–15 business days
International	10–30 business days

Note: These are estimated delivery times and not guaranteed. Delays due to customs, postal issues, or external factors are outside our control.

4. Shipping Destinations

We currently ship to:

All regions within the United Kingdom
Selected destinations in Europe, North America, and Australia

If your location is not listed at checkout, please contact us at motorhedzltd@gmail.com for assistance.

5. Tracking Your Order

Once your order has shipped, you’ll receive an email confirmation containing your tracking information. Please allow up to 48 hours for the tracking details to become active.

6. Customs, Duties & Taxes

For international orders:

Customers are responsible for any customs fees, import duties, or taxes that may apply in their destination country.
We are not responsible for delays caused by customs processes.

7. Shipping Issues & Lost Packages

If your order has not arrived within the expected timeframe:

Check your tracking link for any updates.
Verify your shipping address was entered correctly.
Contact our support team at motorhedzltd@gmail.com for help investigating or replacing your order.

8. Returns & Replacements

As all items are custom-printed, we only accept returns or replacements for items that arrive damaged, defective, or incorrect.
Please review our [Return Policy] for full details.